“More transparency, more accountability”: star system for aged care facilities to be introduced by the end of 2022

A star rating system for aged care facilities will be introduced by the end of the year to ensure more transparency and accountability in the sector.

Aged Care Minister Anika Wells said the system will allow people to compare facilities based on care and services and allow them to choose a home that best suits their needs.

‘This means you can research the residential facility your mum or dad is in…and see how they rate different things compared to other comparable facilities,’ Ms Wells told Sky News Australia on Sunday.

“More transparency, more accountability in the system for taxpayers’ money.”

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It comes as Ms Wells will make a submission to the Fair Work Commission (FWC) on Monday seeking a pay rise for older workers.

Unions are backing a 25 per cent pay rise following the Royal Commission on Aged Care which recommended pay rises to reflect the real value of their work.

Although Ms Wells did not reveal a specific figure on Sunday, she said the government supported a “significant and meaningful” pay rise.

“The complexity of their work has increased dramatically, not just because of COVID over the past two years in particular, but over the past decade,” Ms Wells said.

“The number one issue that everyone wants to talk to me about in aged care is the labor shortage, we need to do something to better value aged care workers and that starts with an increase in salary.”

It comes after the government passed the Aged Care Amendment and other laws aimed at reforming the sector.

The legislation will bring major improvements to the sector in line with the 148 recommendations of the Royal Commission on the Quality and Safety of Elderly Care, which was published in October 2018.

Changes include the ability for the Department of Health and Aged Care to publish star ratings for all residential aged care services by the end of 2022.

It also includes measures to extend the Serious Incident Response Program (SIRS) to all home care providers and introduces a new code of conduct for licensed providers, older workers and leaders.